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Submission to the Justice Reform Committee Presented by BCCLA Directors John Lenaghan and Michael Welsh Other contributors: BCCLA Executive Director John Russell ("Other issues") UBC Law Professor Robin Elliot ("Judicial appointments") May 1988 Mr. Chairman, on behalf of the B.C. Civil Liberties Association I wish to thank you and the members of your committee for this opportunity to address you. Perhaps at the outset I should mention that I am a member of the Law Society of British Columbia and until recently was a partner in a suburban law firm composed of seven lawyers. I have practised law for about nine years as a barrister and although over the years I have practised in the criminal and family law fields for the past three or four years my practice has been almost exclusively in the field of civil litigation with about fifty percent of my practice being personal injury work on behalf of the plaintiff. And it is the area of civil litigation that I would like to address today. My colleague Michael Welsh will address his remarks to the areas of criminal and family law. Mr. Chairman, I cannot pretend that I have followed these proceedings religiously and have studied every brief presented to you, but I have gained certain impressions as to the nature of the concerns expressed. It seems to me that much comment has been made and attention directed, both before this committee and in the media, to the perceived problems of delay, expense and complexity of the legal system and rightly so, since none of our social institutions can operate in a fiscal vacuum untouched by the economic realities of the day. However, I point out to the committee that these concerns form only one part of your terms of reference and must be balanced against the other, and I would submit more important terms of reference. And that is what I would first of all like to do today. I think it is worthwhile stating the terms of reference at the outset. They are to make the existing legal system more accessible, relevant and efficient to those it seeks to serve. These are worthy goals but are they necessarily coherent or compatible goals? I think, with respect, that too little attention has been directed to this question for the simple reason that many unspoken assumptions have underlay the submissions you have received. It has been wide assumed I would suggest that there is agreement on the terms themselvesthat everyone knows that making the courts more efficient meansthat is, to get a bigger legal bang for the buck. That making the court more relevant means to eliminate the grievances and frustrations expressed by some, perhaps many, members of the general public. But are these the only rational or acceptable interpretations? And even if they are, are they compatible with the goal of making the courts more accessible? Doesnt making the courts more accessible necessarily assume more, not less, judges, courts and court staff? And if this is so, then isnt it reasonable to assume that there will be longer, not shorter, waiting periods for cases to come to court? These, I would submit, are fundamental questions which must first of all be recognized as such, and then must answered as well as possible, bearing in mind that no one term of reference can be allowed to dominate to the exclusion of the others, but, rather, that there must be compromise. It would be all too easy to focus only on making the legal system more efficient in the sense of that word mentioned previously, to implement what might be called the Mussolini Principle in an effort to make the judicial trains run on time. But is an efficient bureaucratic system necessarily efficient justice? I think not. We in British Columbia live in a very complex society, and in an even more complicated world, both of which are likely are likely to become more complex as we approach the 21st century. If we truly want to make the courts more accessible to our citizens, then we had better be prepared for more expense and probably more frustration on the part of the public at lure, unless we undertake an immediate and far-ranging program to explain to our citizens what values we are seeking to promote and preserve. If we truly believe that citizens should not be denied their day in court, either because of a lack of facilities or because of the expense involved, then we must be prepared to shoulder the inevitable financial burden. While rights cannot always come before financial considerations, they ought to come before thrift. I assume that it is common ground between us that it is not desirable to make our legal system open and accessible only for the affluent or corporations, and close and bureaucratic for the rest of us. I assume that it is the goal of the Justice Reform Committee to provide our citizens with a legal system which they can comprehend philosophically and practically and which they can participate in as economically as possible given our complex society. This I would submit is the proper way in which to make the legal system more relevant to our citizens. I would submit therefore that the fundamental questions to be answered by you involve not goals, but the means that will achieve commonly accepted goals. I would now like to turn to a discussion of the ways in which I think the present system can be altered so as to approach those goals more closely. I should state at the outset that I am not one who thinks that the present system is in crisis or that it is unresponsive to the needs of litigants. On the contrary, I think it is remarkable how much, not how little, we are able to achieve through the legal system, given its limited resources. I think we can rightly be proud of our legal institutions. That is not to say that we can be content or complacent but it does mean that we should beware of radical solutions that sound good because they are stated just fast enough to allow us to hear the music but not the words. For example, it is clearly very appealing to many people to suggest that all personal injury claims be taken out of the courts and re-established in some system similar to the Workers Compensation Board. Visions of saved dollars dance before the eyes of taxpayers who everywhere and always feel overburdened. For others, not doubt the vision is of financially chastened lawyers who can no longer exploit the system but would it serve the cause of justice for the average citizens? I do not think so. If, as most surveys show, personal injury claims represent a clear majority of court cases how are we making the courts more accessible to our citizens by banning such cases from the courts? Shouldnt they instead by given preference since the obviously involve the rights and interests of the majority of our citizens who find it necessary to seek justice in the civil courts of this province? Moreover, we are repeatedly told, and I think the experience of most barristers bears it out, that approximately ninety percent of all personal injury cases set for trial are settled without a trial taking place. Why then, for a mere ten percent of these cases, should the present system of trial before judge or jury be scrapped, and along with it centuries of tradition based upon the accumulated wisdom of our society? The cure would most certainly be lethal to the patient! This is not to say that the present system is above criticism since it clearly stands in need of improvement, but it is to say beware of doomsayers who would improve the system by eliminating it. With that caveat, I would now like to make some suggestions that I think could help to alleviate some of the problems of delay within our present system. It is difficult to say what is an unacceptable delay in the judicial process. While the litigants themselves may feel that the process is cumbersome and slow, I would opine that generally, bearing in mind the volume of work that the system has to deal with, civil litigation in this province is not the problem it is often perceived to be or is represented to be by observers or and participants in the system. On the whole, most trials, if counsel are assiduous, take place within two years of the plaintiff consulting the lawyer, and, particularly in the area of personal injury litigation, excessive delay is due to both the nature of the legislated insurance scheme in the province, and the fact that quite often injured persons do not consult counsel early in the process, but only after months of unsuccessful negotiation with the insurance adjusters. Moreover, in the case of seriously injured persons, it often takes many years before they have recovered from their injuries and are in a position to settle their claims or to proceed to trial. I made reference above the insurance scheme we have in B.C., and I would like to take a few moments to make some further comments. Unlike many other jurisdictions, here in B.C. we have a legislated monopoly in the field of automobile insurance and this has, in my respectful opinion, certain adverse effects on the legal system. From the moment that accidents are reported to ICBC the adjuster finds him or herself in a conflict of interest since on the one hand, presumably an adjuster owes certain duties to the injured persons (especially where that person has entered into a contract with the Insurance Corporation). On the other hand, in the monopolistic system we have in B.C., the adjuster has a clear and often paramount interest in settling any claim as cheaply as possible since, obviously, that is the function of an adjuster. A consequence of this conflict of interest is that there is an all too seldom resisted temptation to discourage a claimant from seeking outside assistance from lawyers. Over the years that I have practised in the field of personal injury litigation, an absolutely overwhelming majority of my clients have told me that this exactly the advice they have received from the adjuster whom they believed to be representing their interests, but who was in reality, of course, representing the interests of the person who injured them. There is a second consequence that flows from the existence of our monopolized system, one that is very damaging to the manner in which personal injury litigation is conducted in B.C. The Insurance (Motor Vehicle) Act and the Regulations passed pursuant to it stipulate anyone making a claim involving injury must provide, inter alia, a statement to ICBC setting out the circumstances surrounding the accident. These statements, unless the injured person ahs consulted a lawyer, are made without any appreciation of their possible significance in the litigation process so that quite often claimants make statements that can come back to haunt them, often unfairly. Moreover, these statements are, almost without exception, written out by the adjuster as the result of questioning by the adjuster who, as I say, is really adverse in interest to the claimant. The claimant is then asked to read and sign the statement. In many cases, in my experience, the claimant if he or she reads the statement at all, des so in a cursory manner and signs without any reflection or appreciation that that statement may be presented to them on an examination for discovery by counsel for the defendant at which time words and phrases the claimant took no notice of at the time the statement was made, take on an altogether greater and probably more sinister significance. This is all bad enough, but the worst consequence of the obligation to make statements to ICBC is that that obligation represents a fundamental inequity since the moment the statement is made I forms part of ICBCs file and is available to defence counsel, whereas statements made by the defendant under similar legislative compulsion may never become available to counsel for the claimant on the ground that the statement is privileged since it was made in contemplation of litigation. That this is unfair is manifestly obvious, but the effects on the legal system are less so thought they are, in my opinion, just as serious. If plaintiffs counsel could, as of right and because the plaintiff has had to provide his or her statement to the defence (directly or indirectly depending on ones attitude towards the legal fiction that the defendant is a different legal entity from the Insurance Corporation), then I believe that many cases would not be litigated at all, or would be settled much more quickly. I would therefore ask the Committee to recommend that the Insurance (Motor Vehicle) Act be amended so that all statements, whether from witnesses or parties, made to ICBC in connection with a claim or action be available to counsel for either side upon written request. If this is done, then I believe there will be a dramatic increase in settlement of personal injury claims, or at least a very significant shortening of trials. Over the years I have had many cases in which the Insurance Corporation has advised my clients that fault for the accident lies wholly with the defendant only to find, when an action is commenced, that ICBC refuses to admit liability and, of course, refuses to provide a copy of the statements in their possession upon which, presumable, their evaluation of fault was based, to me on behalf of my client. And that services only to prolong the legal process since settlement is much more difficult when liability is in issue. And given that personal injury claims represent a very high percentage of trials in this province this one simple legislative amendment would have a dramatic effect on the problems that have been discussed over the months before this committee. And it would ensure that these claims, which necessarily in a modern society involve over the years many of our citizens, remain part of our open legal system and not part of a closed bureaucratic system susceptible to the political preferences of the government of the day, or the prevailing political climate, and therefore capable of being manipulated by politicians with an eye to re-election. There are other changes, however, that I think would make the present system more manageable and less frustrating to the public and lawyers, and in some cases, to judges. One of the most frustrating experiences awaiting counsel in the Lower Mainland is to spend all day in Supreme Court Chambers in Vancouver and to not get a hearing. This happens with depressing frequency, and for those of us who practice outside of Vancouver is particularly maddening since we cannot go back to the office to work on other matters. Now it is obvious that part of the problem stems from the number of applications on any given day, but I believe that an equal cause (and I say this with some trepidation) is the unreasonably short hours that Chambers judges sit, namely from 10 a.m. (for those judges who arrive on time) until 12:30 p.m. and then from 2 p.m. to 4 p.m.a total of four and a half hours). And since it is not uncommon to see judges spend a considerable amount of time simply organizing the schedule of applications for that day, in fact less than four and a half hours is available for those applications. I believe that much time and expense could be saved if three fairly simple changes were instituted (however they might be to the bench). First, I recommend that the hours for the existing Supreme Court Chambers be extended and that the hours be from 9 a.m. until 5 p.m. daily, with the customary break for lunch. Second, I recommend that an evening Chambers be established to run from 6 p.m. until 9 p.m. And third, I recommend that Saturday become a regular Chambers day with, perhaps, special hours. Most law firms nowadays appear to regard Saturday as a regular working day (certainly the firms are not abandoned on the weekend), and I do not think therefore that this is as radical a proposal as it might appear to be at first blush, as far as counsel is concerned. Where it might cause concern, if not consternation, is amongst judges, but with appropriate scheduling I do not see why this should necessarily result in an unacceptable burden. Moreover, if use were made of retired lawyers and judges (or academics) to sit as super-numary judges, the judicial burden would in all probability be lightened not increased. Another way in which the Chambers problem might be alleviated (solved is impossible), is by the establishment of specialized Chambers where only one kind of case is heard. For example, one of the most useful innovations in recent years and one which has received the whole-hearted support of the profession and the bench is Summary Trial procedure, especially Rule 18A applications. Unfortunately, at the present time these applications clog the Chambers list since they are usually the applications that are set for the longest time. They are also, I would submit, the most economical way to resolve legal disputes which otherwise would wend their way through the legal system to judgment after full trial. I would like to see these applications assigned to a special Chambers established exclusively for them. If this were done, I see no reason why the Registrar could not be given the power to assign specific times for hearing of these applications so as to avoid the need for counsel to be present in Chambers throughout the day until their case is heard. This might necessitate sanctions being imposed on parties (read: lawyers) who exceed their estimated time of hearing, or even ending the applications at the expiry of the time estimated, whether or not argument is concluded. Either sanction should assist counsel to make not only a realistic estimate of time, but also economical use of that time. Finally, I would like to address the issue of alternate dispute resolution. I have endeavoured throughout this paper to emphasize the importance the members of the BCCLA attach to maintaining an open legal system where disputes are resolved by politically disinterested judges rather than by boards established by government and staffed by persons chosen, at least in some cases, on the basis of their philosophical affinity with that government. Alternate dispute resolution appears to be this years favourite solution to the perceived problems of our legal system. I would ask that if alternate dispute resolution systems are going to be legislated, this committee recommend to government that corporate claims, and not those of individuals, be assigned to them. I would add a further provision that if corporations, which more often than not can afford the cost of litigation more easily than individuals, wish to have their cases heard in the court system, then they have to pay for the real cost of that court and all attendant facilities.
Submission to the Justice Reform Committee The fundamental terms of reference of this committee, when applied in the sphere of criminal law, should make us very wary of instituting wholesale change. The substantive and procedural aspects of criminal law have been built over the years to both ensure protection of society and the protection of the rights of an individual charged with an offence, for surely there is no time when the citizens rights are more at stake. While our system may be expensive, that cannot be a major criterion for assessing its worth when so much else is at stake. It is our submission that the present criminal justice system in British Columbia really works rather well. As this committee knows, the vast majority of cases are dealt with in the Provincial Court system. It is very seldom that trials in the Provincial Court bog down or turn into the extended or protracted proceedings that garner headlines regarding the slowness with which the system works. Even in those odd cases, particularly in the Supreme and County courts, where trials become protracted, we must be careful in concluding that this is somehow wrong or wasteful. Justice cannot be done on an assembly line. When dealing with issues such as accessibility, relevance and efficiency, or the ability of citizens to understand our criminal system, we must look carefully at what those terms really mean in such a context. It is our submission that they really mean that if the charges brought against an accused are appropriate on the facts, that a fair and sufficient hearing is held of the charges and of the circumstances appropriate to any sentencing. With this preamble, we do agree that certain changes may well be appropriate, although we reiterate that in our submission, this committee should approach all changes with a "minimalist mindset" as such is the most preservative of the accused. We now turn to the four specific areas in the criminal law sphere that have been particularized for this committee.
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